Welcome to Umbreen Embeleza’s shipping policy. The document provides you with all the information you need regarding the pricing of the products, payment options, and shipping details.

Pricing Policy

Pricing of the products may be subject to any change without prior notice and may also lead to cancellation of your order. General Sales Tax will also be included in the final order and is exclusive of the price of the products and delivery charges.

Payment Options

Online Payments are accepted through Bank transfers, Credit cards, and different Microfinance services. Your orders will be confirmed only after payment is received and verified.

Courier Partner

Our company will use TCS for order delivery. In cities where TCS does not deliver, we may use other courier services that suit us best.

Once your order leaves, you will receive an e-mail and SMS containing courier and order information for tracking purposes.

Delivery Charges

Standard delivery charges of Rs 250 will be applied nationwide for orders below Rs 5000/-. We provide free delivery with orders charged 5000/- and above.

For International Orders, delivery charges will vary depending on the packaging weight, delivery location and the delivery service.

Delivery Locations

We deliver orders in all big and small cities of Pakistan. Make sure that you enter an accurate shipping address while placing your order.

We also deliver internationally.

Delivery Time

Standard delivery timeframe is 3 – 4 working days. During sales, the delivery timeframe may be extended to 8 – 10 working days.

Orders placed during the weekend and gazette holidays will have their processing started from the next immediate working day. In case of Eid Holidays, an updated shipping policy will be communicated on the website.

Deliveries to Lahore will be fulfilled on the subsequent working day following the placement and confirmation of the order.

Taxes in International Delivery

Taxes may apply as per the policies enacted by the Government of Pakistan while delivering internationally. These taxes will be added to the total cost of the order.

Delivery Time for International Orders

Delivery time for international orders can vary from continent to continent.

Order Cancellation

Once the order is received you will get a confirmation SMS or e-mail within the next 2 working hours. Failure to respond with a “CONFIRM” may render your order canceled.

You can cancel your confirmed order by sending an e-mail to 'info@umbreenembeleza.com' with the subject ‘Request for Order Cancellation – [Registration ID]’. Requests for order cancellations will only be considered if submitted within 24 hours of order confirmation. Once your order is canceled, you will be notified through e-mail or SMS. Your submitted payment will be returned within 24 hours after your order is canceled.